hlpy, born in 2020, is a roadside assistance company founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe— and beyond. As we continue to scale globally, our ambition and market demand propel us toward becoming a major force in the sector. That’s why we’re on the lookout for a highly motivated customer service professional to join our dynamic team, optimize our processes, and help us set new industry standards for excellence. Oversee the digital support process, intervening where necessary. Ensures the success of support via chat or voice channels and/or by connecting directly with our network of suppliers. Total availability for shifts 24h 7/7 C1/C2 in French ( both written and spoken) B1/B2 in English Previous experience in operations and/or customer service will be a plus Previous experience with CRM systems (e.g. Salesforce, HubSpot or similar) Part time / Full time The role is fixed-term for 6 months with possibilty to confirm in the role This role is shift-based and requires occasional night and weekend shifts Please send your CV in English
Customer Service Specialist, French
HLPY
Roma, Lazio
Pubblicato 26 giorni fa
Segnala lavoro