Warranty administrator and Technical Support (f/m/x) Make individual mobility more enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience – for a safe and sustainable future. We bring joy to mobility – are you in? Responsibilities Manage warranty and 0 Km requests from aftermarket and OE customers Manage analysis and reporting related to warranty and 0 Km materials Contribute to the telephone support service by providing technical support via phone/email for the entire range of Webasto products Actively collaborate with internal departments (R&D, Quality, Sales) to analyze technical issues and customer assistance requests Perform interventions at customer locations Qualifications High school diploma, preferably in mechanical or electrical subjects Knowledge of MS Office (Excel, Word, Outlook), Internet Explorer, and, if possible, SAP Knowledge of the English language Analytical mindset and attention to detail Ability to work in a team, results-oriented, and customer-focused Applications from qualified individuals with disabilities are expressly welcome. Benefits Optimal Organization Work Life Balance Career & Development Health & Care Work Culture & Environment Additional Benefits #J-18808-Ljbffr