Overview As Service Campaign Manager, you will play a key role in developing and delivering our technical service campaigns throughout their entire lifecycle. Collaborating closely with cross-functional teams, you will ensure that each campaign is strategically planned, data-driven and executed flawlessly in the field. Your work will contribute directly to improving product performance, enhancing customer experience and strengthening our service operations. Combining operational coordination, analytical thinking and a hands-on approach, you will ensure that every campaign runs smoothly and delivers measurable impact. YOUR RESPONSIBILITIES Plan and prepare technical service campaigns (e.g. retrofits, field modifications, updates) and execute them in close alignment with the Coordinator team Define and monitor campaign KPIs (e.g. completion rate, throughput, quality) to ensure successful execution Identify, collect, and provide relevant data sets required for campaign planning and execution (e.g. installed base, affected units, open cases) Translate campaign scope into operational actions and support the coordination of field activities Monitor campaign progress and ensure timely and high-quality execution across all involved stakeholders Continuously identify improvement opportunities in campaign setup, execution, and data quality YOUR QUALIFICATIONS & SKILLS Experience in service operations, field service coordination, or technical campaign execution, ideally in automotive, e-mobility, or manufacturing Experience in planning and managing operational activities (e.g. service campaigns, retrofits, or technical rollouts) Technical affinity; basic understanding of electrical or mechanical systems is a strong plus Strong skills in data handling and analysis (e.g. Excel / BI) to support campaign preparation and tracking Structured and solution-oriented working style with the ability to manage high-volume operational tasks Strong communication and coordination skills when working with internal teams, technicians, and service partners Familiarity with ERP, CRM, or service lifecycle management systems is an advantage Proactive, detail-oriented, and execution-focused mindset Excellent communication skills in English OUR COMMITMENT Innovative work environment in a young, dynamic team High-tech projects in the future-proof sector of e-mobility Opportunities for advancement in a growing company A wide range of further training opportunities Attractive bonus system and performance-related pay Additional company benefits #J-18808-Ljbffr