Slovenian Business Consultant Sofia, Bulgaria (with Relocation Package) Job Openings Slovenian Business Consultant Sofia, Bulgaria (with Relocation Package) About the job Slovenian Business Consultant Sofia, Bulgaria (with Relocation Package) We are currently seeking skilled Slovenian-speaking professionals to join an exciting international project in Sofia, Bulgaria . This is a great opportunity to work in a fast-paced environment where your contributions can have a lasting impact. You will collaborate with clients from around the world who rely on your expertise. If you are looking to advance your career and take on a new challenge, this role could be the perfect next step. Requirements Candidates should meet the following criteria: Fluency in Slovenian and English (minimum B1/B2 level). Typing speed of at least 20 words per minute . Start dates available in March or April. Initial 6- or 12-month contract , with the possibility of renewal. Salary and Working Hours Monthly salary: €1,872 Monday to Friday: 9:00 AM – 11:00 PM Saturday and Sunday: 10:00 AM – 7:00 PM 40 hours per week (8 hours per day) on a rotating shift schedule. Additional Benefits €25 monthly allowance for transportation and/or internet, paid on top of the base salary. Extra compensation for night shifts , when applicable. €250 bonus for significant life events such as marriage, the birth or adoption of a child, or completing a university degree. Medical plan including health and dental coverage. Life insurance. Multisport Card , partially funded by the employer. Access to discounts on a variety of products and services. Relocation Package Travel reimbursement of up to €250 after completing six months with the company (provided travel documentation such as e-tickets and invoices are submitted). Hotel accommodation arranged from the employee’s confirmed arrival date. Key Responsibilities Handle and document customer inquiries received through toll-free support lines . Accurately record customer questions, feedback, and requests in the customer service database . Manage and expand customer complaints according to the company’s complaint handling procedures . Respond to support calls and emails within the agreed service level agreements (SLAs) and ensure all interactions are properly logged. Diagnose and resolve issues by asking relevant questions and using internal resources and training materials. Provide helpful recommendations and solutions to common issues and frequently asked questions . If you are a motivated professional with strong language skills and a passion for customer support, we encourage you to apply and take advantage of this opportunity. #J-18808-Ljbffr