Position: Inside Sales Representative- Protected Category (art. 1 of the law 68/99) Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. What will you do: Arrow is looking for an Inside Sales Representative - Protected Category (art. 1 of the law 68/99) to join our Business Support Team in Florence, Italy. This position will be in direct contact with sales teams and will report to the Inside Sales Manager. There is a tremendous chance to develop our business to be even more successful. What will you be doing at Arrow AGC? Proven experience in customer support via telephone and email Ability to manage estimates and orders efficiently, from inception to invoice Strong collaboration skills to address various supplier-related activities Deep understanding of customer and supplier portfolios Proactive approach to creating potential offerings and supporting customers Diligent follow-up on sales cases and orders through to execution Team player mindset with the ability to collaborate effectively with colleagues across Italy and beyond What we are looking for: Business proficiency in Italian and in English. At least 3 years' experience in sales back office or operations are preferred. Technical or commercial education. Advanced knowledge of MS Office (Word, Excel, Power Point) Being comfortable working both independently and as a team member. Proactive, very extroverted, self-sufficient, and flexible. Taking responsibility for the duties. Working under pressure, understanding how details affect the big picture, and showing a positive can-do attitude. Facing challenges, involving continuous changes and ready to step up to demonstrate successful completion of the cases. Accuracy is a must in this position. What is in it for you? Attractive offer Reliable & trusting employment relationship. Cooperative team with flat hierarchies and short ways of communication. Professional and personal development in attractive, growing industry. Submit CV in English Arrow is an equal opportunity employer. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential. We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories. Arrow è un datore di lavoro che garantisce le pari opportunità. Ci impegniamo a fornire un ambiente di lavoro accessibile, inclusivo, aperto e accogliente per persone con diverse abilità, background, stili di vita, orientamento sessuale, identità di genere, esigenze e aspettative, aiutando tutti gli individui a sfruttare al meglio il loro potenziale professionale. Onoriamo i nostri impegni ai sensi degli articoli 1 e 18 della legge n. 68/1999 e diamo particolare considerazione ai candidati delle categorie protette. Location: IT-Sesto Fiorentino, Italy (Via Sandro Pertini) Time Type: Full time Job Category: Sales #J-18808-Ljbffr