About The Role We’re building the clinical co-pilot of the future - empowering clinicians, enhancing care delivery, and scaling impact. As part of our Global Medical Operations team , you’ll play a pivotal role in rolling out Tandem’s AI clinical operating system to some of the most influential healthcare organisations worldwide. This highly visible, global role engages directly with executives, medical leaders, and end-users, bringing clinical insight into how our tools are implemented on the ground. What You Will Do Lead live product demos for prospective clients and support global commercial efforts. Design and adapt workflows and templates for diverse markets and large-scale customers. Partner with product, engineering, and commercial teams to deliver smooth rollouts and seamless workflow integration. Represent Tandem at international conferences, workshops, and customer events. Guide clinicians through onboarding, training, and day-to-day support. Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem. Build templates and prompts, contributing to the ongoing evolution of Tandem’s AI assistant. Manage clinical safety incidents and optimise internal operations for safe scaling. What You Bring Clinical experience in healthcare, ideally as a medical doctor (e.g., general practice, hospital, private practice). Exposure to consulting, corporate, or startup environments. A passion for technology, AI, and their potential to transform care. Strong communication skills — equally comfortable with executives, engineers, and frontline clinicians. Organisational strength and a process‑driven mindset. Ownership, curiosity, and initiative in a fast‑paced environment. Flexibility to travel up to 25% and step in during critical moments. Ability to communicate fluently (bilingual) in both English and Italian. Bonus Points Experience with prompting or large language models (LLMs). Background in healthtech or SaaS. Familiarity with EU clinical safety or digital health regulations. Track record in implementation projects or customer rollouts. Location Full-time, based in Milan with occasional travel to meet the core team in Stockholm and clinicians across the country as needed. #J-18808-Ljbffr