Description Description We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We believe in making work fun. If you’re having a great experience, so will our guests. Application Deadline: 24 April 2026 Department: Hotels Location: Italy, Rome Compensation: €800 / month Responsibilities Making sure everyone gets a warm welcome as soon as they walk in; Helping guests at the self check-in kiosks (we have no reception desk); Preparing and serving hot and cold breakfast and meals; Brewing delicious coffee or mixing a signature cocktail; Being a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop or party; Maintaining the living room and the canteen clean, and arranging food displays for the following shift; Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills); Handling reservations in our property management system (PMS); Preparing societyM meeting rooms where applicable. What we’re looking for / Qualifications A genuine touch: Treat all people as you would treat your best friends; A passionate attitude: Be collaborative and believe we are stronger working together. You are optimistic and spread good vibes. A smart thinker: You like to find simpler, better and bolder ways to do things. You are curious and believe no detail is too small. Real caring: You show empathy for people and the planet. You are open to other points of view and experiences that bring out the best in me. You create positive change. Fluent in English: Other language abilities are welcome too! What’s in it for you? Flexible schedules Performance rewards Access to citizenM learning and development programs Full immersion (training) program for new starters Nights at any of our hotels around the world (business permitting) Wellbeing program (EAP) citizenM uniform and comfy shoes by On Running Typical shifts Typical shift: our hotel operates 24/7 with a rotating flexible schedule. The typical day ambassador shifts are: 7:00 am to 3:30 pm and 3:00 pm to 11:30 pm. We keep things dynamic and take into account your preferences, so you enjoy your other life plans. Full time position is 40 hours per week. #J-18808-Ljbffr