Job Summary We are looking for a hands-on engineer to boost dealer service capabilities across our telehandler network. You will be the main technical partner for dealers, owning training, troubleshooting, and all dealer-facing technical support. Location: Central Italy Key Responsibilities Deliver technical training for dealer service teams (telehandler systems, diagnostics, maintenance). Provide on-site/remote support to resolve complex technical issues and improve first-time fix rates. Implement service process improvements and drive dealer performance KPIs. Coordinate equipment upgrades/retrofits and manage dealer technical escalations. Requirements 3+ years of experience in construction machinery service (telehandler experience preferred). Strong knowledge of hydraulic, electrical, and mechanical systems. Fluent Italian; working English for technical communication. Valid driving license, willingness to travel frequently across Central Italy.