Reporting to the Retail & Education Manager, in a context of business growth and transformation, you will actively participate in the promotion of the Brand, especially boosting the performance of the Skincare axis in Italy. Mission Be the guarantor of Guerlain’s expertise, vision & corporate values with the ability to transmit them to the teams Design and implement both internal and external training in line with the Maison guidelines and adapt a strategy to retailer/ people specific environment. In coordination with the Retail & Education Team recommend specifics trainings to improve the retail performance (soft & hard skills topics) Leverage knowledge of competitor training and retail/consumer trends Deliver training programs with the appropriate module and allocate team resources appropriately Liaise with commercial and marketing team to offer both an adapted expertise program as well as on-going novelty training Together with Retail Team measure and monitor sell out team performance following training actions; Profile Strong experience in the cosmetic industry Qualification as an Aesthetician and expertise on the skincare axis are a plus Result-oriented with a Retail mindset Curious, open-minded, positive, and detail oriented Excellent grooming, matching Brand DNA with high sense of luxury and service Advanced understanding of training methods Strong experience in training including delivery of training (experience within the cosmetic industry and/or retail would be a plus) Office (Power Point, Word and Excel) Italian & English speaking, French is a plus Workplace – Milan (travelling frequently across Italy, at least 40% of the time). #J-18808-Ljbffr