About us KIWI is not just a company, it's a revolution. Since 2019, we have been passionately committed to creating innovative solutions that improve people's lives, helping as many smokers as possible quit smoking. With our headquarters in Croatia and a rapidly expanding international presence, our goal is to become the reference brand in Europe and a global benchmark in the e-cigarette industry. Our products combine cutting-edge design, innovative technology and a strong commitment to sustainability, proving that changing the world is possible, one step at a time. KIWI is looking for a Product Manager to join its international team. The role We're looking for a Senior AI Engineer to help us build and maintain our internal AI stack. Hands-on role with direct exposure to the tech lead: wide operational autonomy, but architectural and stack decisions are discussed and approved before go-live. You'll work closely with whoever drives the technical roadmap, not in isolation. Domains you'll work on Italian-language audio/voice AI pipelines on on-prem infrastructure (privacy by design) Autonomous LLM agent orchestration with cost, turn, and human-in-the-loop guardrails OCR and classification on domain-specific documents AI integration with the company's ERP and e-commerce platforms UI development from existing designs, accelerated with AI tooling Core technologies Python 3.11+, async ecosystem, testing, structured logging PHP at operational level, for working on existing e-commerce platforms Applied LLMs: Anthropic Claude (SDK and headless mode), Ollama, local runtimes on Apple Silicon, Whisper Agent tooling: design and implementation of custom MCP servers, resumable LLM session orchestration, integration with internal tools Italian NLP: spaCy, Italian-specific sentiment and topic models, multilingual embeddings Frontend: modern HTML/CSS/JS On-prem deploy on macOS, secure remote access Agentic Git workflow: parallel worktrees, issue-driven, PRs with mandatory human review Candidate profile Must Have 4–6 years in AI/ML engineering or senior Python backend with recent LLM-in-production experience At least one NLP/AI pipeline shipped to production (not just prototypes) You've written at least one custom MCP server and can justify tool design, schema, and error-handling choices Comfortable with Anthropic/OpenAI APIs at tool-use and cost-management level Operational PHP (debug, maintenance, small developments on existing codebases) Italian native or C1; fluent technical English Collaborative approach: able to discuss and justify technical choices, accept reviews and scope revisions Nice to Have You've shipped local LLM runtimes (Ollama, MLX, vLLM) and know where they break Experience with ERP platforms (Odoo or similar), even just on the integration side Experience with Magento or PHP-based e-commerce platforms Ability to read Figma designs and translate them into frontend code; use of Figma MCP or AI-assisted design-to-code workflows You've designed autonomous agents with guardrails (cost cap, turn cap, human escalation) Engagement & compensation Italian VAT (P.IVA). Monthly retainer €5,500–6,500 + VAT (equivalent to €60–70k gross salary) Continuous consulting contract, annual renewal, 25 non-billed days/year by agreement Hardware provided Work mode Full-time. On-site at Buje, Croatia required for the first 4–6 months (technical onboarding and shadowing). After this period, work mode will be defined by HR based on performance and operational needs.