Job Description We are looking for an IT Specialist with solid experience in corporate profile management, cloud platforms, and IT service management. The resource will be part of the DT Operations team and will play a key role in the management and maintenance of Single Sign-On solutions, HP PaaS platforms, ServiceNow, and the Microsoft 365 ecosystem. This role is performed 100% on‑site and is intended for Italian applicants. Responsibilities Manage user environments and device deployment—oversee the deployment and configuration of user PCs and corporate mobile devices in line with company policies and Mobile Device Management (MDM) platform standards; troubleshoot and resolve day‑to‑day IT issues efficiently. Administer identity and access management—manage SSO solutions based on SAML 2.0, OAuth 2.0, and OpenID Connect protocols; administer Identity Providers including Azure Active Directory; oversee MFA platforms such as Ping ID and YubiKey; manage automated user provisioning and deprovisioning via SCIM; monitor authentication logs to identify and respond to identity‑related security incidents. Support cloud and Platform‑as‑a‑Service (PaaS) environments—contribute to the management and optimisation of PaaS infrastructure; collaborate with development teams on the deployment and maintenance of cloud‑native applications; monitor platform performance, scalability, and service availability. Manage IT service requests and tickets—use ServiceNow across IT Service Management (ITSM) modules including Incident, Problem, and Change Management; support users and deliver internal training on platform use. Administer Microsoft 365 and collaboration tools—manage Microsoft 365 tenants across Exchange Online, SharePoint, Teams, OneDrive, and Intune; administer licences, groups, security policies, and compliance settings in the Admin Center; configure Microsoft Teams as the corporate communication platform; manage Data Loss Prevention (DLP), retention, and Information Protection policies. Required Qualifications Formal education in Information Technology, Computer Science, or a related discipline (experience is valued over formal education). Proven experience in an IT role with a focus on identity management and enterprise systems. Solid proficiency in Microsoft 365 and related administration tools. Hands‑on experience with ServiceNow (ITSM modules). Working knowledge of PowerShell for automation and scripting within the Microsoft environment. Familiarity with Zero Trust Security concepts and the IT Infrastructure Library (ITIL) framework. Good command of technical English (B2 level or above). Eligibility to apply under Italian Categoria Protetta legislation (Law 68/1999, Article 1). Preferred Qualifications ServiceNow ITSM or Certified System Administrator (CSA) certification. Experience working in complex, multi‑stakeholder IT environments. Demonstrated proactive approach to continuous learning and adopting new IT technologies. Why GE Vernova GE Vernova is on a mission to electrify and decarbonise the world. At our Florence site, you will join a team that treats IT as a business enabler, working with modern tools and a global network of colleagues. We are committed to building an inclusive workplace where everyone can contribute fully and we actively welcome applications from candidates of all backgrounds, including those with disabilities or protected status under Italian law. Relocation Assistance Provided: No #J-18808-Ljbffr