Responsibilities Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremon yDemonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviou rDeveloping a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer servic eBuilding, developing and maintaining your own client database ensuring repeat visits and customer loyalt yResolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store managemen tPlaying an active role in replenishing stock according to company procedures and policie sMaintaining effective stock controls to ensure continued stock supply and ensure stock record accurac yParticipating and supporting the team in stock takes as and when require dAttending and participating in all store meetings and training events as required ensuring good communication is maintaine dParticipating in, and representing Jimmy Choo during promotional events and activitie sActively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all time sContributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performanc eDemonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store target sActively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the Compan yCommunicating all potential Health and Safety issues to the Store Manager and complies with Jimmy Choo Safety and Security procedure sSupporting the Store Manager and Assistant Manager in any back of house and administrative operations as requeste dDemonstrating flexibility by supporting the store management in any other ad-hoc duties as might reasonably be required in the successful running of the boutiqu Equal Employment Opportunity The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Accommodation At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at #J-18808-Ljbffr