Job Title OCS Specialist, Italy Location Milan Reporting To Country Manager - Italy Job Overview The OCS Specialist for Italy will be responsible for the clinical aspects of the Organ Care System (OCS Lung/Liver/Heart) and supports the use of the OCS in Italy and other countries as needed. Responsibilities Follow hands‑on training and obtain OCS certification in all relevant organ platforms; apply OCS knowledge during organ retrieval, preservation, transport and assessment according to TransMedics protocols and policies. Work full‑time on a variable on‑call schedule to ensure coverage of cases that may occur anytime, including nights, weekends and holidays, to the extent allowable by law. Travel as needed to clinical sites within the EU transplant network and potentially other geographies to support OCS cases. Communicate regularly with the TransMedics EU Clinical Programs and Training Lead during OCS cases to relay real‑time updates and elevate issues. Support national and regional events by providing clinical expertise to the sales team, customers and prospective customers. Prepare (with support and review of senior colleagues) and present internal case reviews following the use of OCS. Manage equipment stored at the logistics hub in Milan on a weekly basis (preventative maintenance, inventory counts and testing). Assist with site initiation, refresher training and provide clinical guidance to users. Collaborate with cross‑functional TransMedics departments to drive adoption of the OCS technology in the Italian market and beyond. Assist with delivering training to the sales team about OCS functionality. Conduct literature analysis and present findings to management. Conduct market and competitive analysis. Attend national and international congresses as required. Perform other TransMedics tasks and duties as required. Requirements Fluent in written and spoken Italian and English. Reside close to one of the hubs. Hold a degree in Techniques of Cardiocirculatory Pathophysiology and Vascular Perfusion (or equivalent) or a BSN with experience in CVICU, CVOR, CATH LAB, ED or Transplant, or an equivalent combination of education and experience. Highly flexible and willing to support sites on nights, holidays and weekends, as needed. Detail‑oriented with strong organizational skills. Outstanding interpersonal and communication skills, with proven ability to establish and maintain long‑term trusted relationships internally and externally. Excellent customer‑facing and customer engagement skills. Strong work ethic and accountable for personal and organizational results. Proven track record of working calmly and professionally in a fast‑paced, high‑pressure environment. Ability to adjust to changing priorities. Computer literacy with Microsoft Office and Concur expense management. Equal Opportunity Statement TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr