The candidate will be part of the Group ICT organization focused on Sales & Service area and will support the ICT organization in delivering every assigned projects on time, on budget and on quality. He/she should have a solid background in both technical and business processes. Responsibilities: being the ICT Project Leader for the assigned initiatives in his/her responsibility area; supporting the demand collection from the business units/departments focusing mainly on Sales, Service, Marketing Processes; managing full life cycle projects and coordinating the assigned resources (internal and/or external); managing the external suppliers involved in our projects; applying the project management methodology as per ICT standards (including Agile); define project readiness and KPIs in accordance with the business; monitoring and controlling the assigned projects and Change Request (CR) progress and cost; reporting the status of the assigned projects (main outcomes, status, issues with proposed solutions, risks with mitigations actions etc…); Requirements: University degree in Information Technology, Computer Science, Engineering (or similar) 4+ years of professional experience as Project Manager in multinational companies; good knowledge of Sales, Service and Marketing processes good knowledge and experience on CRM, ERP systems and route to Market WEB applications (Microsoft Dynamics 365 CRM Service/Marketing/Sales, Sap ECC or SAP CRM will be a plus) PMI or Prince 2 certifications are a plus Excellent communication and negotiation skills; Good relationship management with internal and external stakeholders; Target oriented with problem solving attitude; Strong team leading skills; Organizational and analytical skills; Location: Milan/Fabriano (hybrid work mode) #J-18808-Ljbffr