We are a fast-growing hospitality group with hotels and workspaces across Europe, focusing on our Lean Luxury philosophy. Located on Piazza della Liberta in the historic centre of Florence, our properties are close to galleries, museums and world-class architecture. Responsibilities First point of contact for guests, ensuring a welcoming experience from arrival to departure. Assist guests with the self-check-in process and perform additional front‑desk duties. Prepare cocktails, drinks and snacks, and maintain smooth service standards. Prepare breakfast buffet each morning and operate the cafe barista station. Handle goods receiving, inspection and storage while maintaining a tidy, ready-to-serve environment. Share insider tips and recommendations with guests. Qualifications Experience in the hotel industry is preferred, but not required. Flexible, reliable, and capable of working shifts. Strong multitasking ability and openness to learning. Empathetic, enthusiastic, and a team player. Good sense of humour; enjoys interacting with guests. Fluent in Italian and English. Benefits Full-time hours: 35 hours per week with hourly pay. Mobility allowance to help cover commuting costs. Profit‑sharing and performance bonuses. Cash‑free and paper‑less working environment. Training, coaching and mentorship for career growth. Hotel F&B credit for staff. Diversity, Equity & Inclusion We value diversity and do not tolerate any discrimination. We encourage equality of treatment regardless of gender, race, religion, etc. #J-18808-Ljbffr