YOUR RESPONSIBILITIES Perform root cause analysis and define containment, corrective, and preventive actions, from concept through design and implementation  Contribute to the definition, validation, and continuous improvement of early failure detection algorithms, diagnostics, and monitoring software  Translate analysis results and lessons learned into new or updated system and product requirements  Analyze service tickets and field feedback to identify potential product and system‑level issues  Investigate system logs, connectivity issues, and software update failures to detect patterns and anomalies  Diagnose hardware, power electronics, and mechanical failures on returned units  Classify faults according to frequency, root cause, severity, and customer impact  Support the R&D organization in the investigation of quality claims and actively contribute to the 8D process for design‑related issues  Define and provide clear technical repair instructions to internal and external repair centers and verify the effectiveness of implemented countermeasures  Collaborate closely with the Data Science & Analysis team to leverage remotely available fleet data for system improvement and failure trend analysis  YOUR QUALIFICATIONS & SKILLS MSc in Electronics Engineering or equivalent with proven knowledge of power electronics and related components Solid background and professional experience in R&D, System Engineering, with a strong understanding of design, validation, and complex cross‑functional processes Knowledge of C programming for embedded microcontrollers and microcontroller architectures Experience with simulation tools for control (e.g. Matlab/Simulink or equivalent) and hardware dimensioning (e.g. SPICE or equivalent)  Strong skills in problem‑solving methodologies (8D, Ishikawa, 5 Whys), root cause analysis, and corrective action management  Familiarity with statistics, data analysis, ERP systems, CAD, FEM tools, and standard Office applications  Excellent analytical thinking, abstraction, and system modeling skills, combined with proactiveness, autonomy, and self‑motivation  Effective communicator with strong collaboration and negotiation skills, able to work across disciplines and organizational boundaries  Fluent in English, Italian and/or German OUR COMMITMENT Innovative work environment in a young, dynamic team High-tech projects in the future-proof sector of e-mobility Opportunities for advancement in a growing company A wide range of further training opportunities Attractive bonus system and performance-related pay Additional company benefits  SHAPING THE FUTURE, TOGETHER! WHY ALPITRONIC Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA). WHAT MAKES WORKING FOR US SPECIAL Are you a motivated and ambitious person who finds it stimulating to take on responsibility? Do you enjoy seeing the direct impact of your work on the final product? Then you are the person we are looking for. We are a fast-growing company where innovation and technology come together to develop cutting-edge solutions. We offer our teams ever-new and stimulating challenges, value talent, and recognize achievements. Here, your contribution truly makes a difference: your skills are appreciated and your work helps shape the future. Join our team and grow with us! The position is open to individuals of any gender, sexual orientation, age, ethnicity, nationality, and religious belief. We operate in full compliance with the principles of diversity, inclusion, equity, and non-discrimination, in accordance with Legislative Decree No. 198/2006.