Responsibilities The person will join Cassina’s Customer Service team and will be responsible for managing the company’s dealers network, reporting to the Global Customer Service Manage. Activities Customer order management activities, with a particular focus on sales support materials, using the company’s ERP system; Ensure the preparation and shipment of materials requested by customers through online shipping services; Ensure that customers receive an appropriate level of service; Monitor and maintain constant communication with customers from the beginning to the completion of each case; Management and updating of master data for collection products in preparation for new model launches; Maintain a positive and trust-based relationship between the Company and its customers. Skills And Knowledge Strong written and verbal communication skills; Excellent interpersonal and organizational abilities; Effective time‑and‑priority‑management skills; Team‑oriented mindset; Problem‑solving attitude; Excellent knowledge of the English language; Proficiency with the Microsoft Office suite. Education And Work Experience Diploma or degree in Foreign Languages, Marketing, or Economics; At least 3 years of similar experience in an international environment; Experience in the luxury/design sector is a plus. We offer a six-months fixed term contract. Work location Meda (MB). Smart Working 1 day per week as per Group Policy Our company is an equal opportunity employer. Interested candidates can send their CV with authorization for EU 2016/679 (GDPR). #J-18808-Ljbffr