Description This position may be based in any Amazon Operations center across Italy, depending on availability and business needs. It is an on‑site role and relocation support will be provided as needed. When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to keep pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. You’ll also work closely with your colleagues to address challenges, meaning no two days are the same. Key job responsibilities Promote a culture of safety and well‑being Analyse and implement corrective actions to ensure quality and productivity remain high, meeting business objectives across all shifts Support and lead a team while handling administrative tasks and building a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across the site. You’ll monitor process efficiency and prioritize routine team management and daily operational tasks, alongside escalations, process‑improvement work and wide‑scale contingency planning. You will also work with colleagues in other teams and external partners to meet customer demands and targets, analyzing data and performance metrics with leaders in your business area and discussing operational pros and cons of technical improvements with engineers. Basic Qualifications Completed University degree before the start date OR graduated within the last 24 months Advanced proficiency in written and verbal English and local language Relevant experience in performing data analysis Preferred Qualifications Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you. Currently enrolled in or recently graduated with a Bachelor’s or Master’s degree in Supply Chain, Business/Management, Engineering or another related field. Experience communicating with a wide range of stakeholders, including peers and leadership Experience in a logistical working environment Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Equal Opportunity Employer Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Company: Amazon Italia Logistica S.R.L. Job ID: A #J-18808-Ljbffr