Join JW Marriott Venice Resort & Spa , a luxury retreat on Isola delle Rose. Just minutes from St. Mark’s Square, we offer world-class hospitality, award-winning dining, and a top wellness destination. As one of the best employers, we are committed to sustainability and creating a positive impact. Be part of an inspiring team delivering unforgettable experiences. #JoinJWVenice WHAT WE ARE LOOKING FOR Our marvelous resort, JW Marriott Venice Resort & Spa is seeking a passionate, bright and talented Senior Housekeeping Supervisor to join our team! CORE WORK ACTIVITIES Ensure team members maintain a clean, professional appearance and comply with company grooming and uniform standards. Inspect guest rooms, public areas, pool facilities, and back-of-house areas after cleaning to ensure the highest quality standards are consistently achieved. Identify, report, and follow up on maintenance issues, safety hazards, accidents, or service deficiencies that may impact the guest experience. Review sold room reports, verify room status, manage discrepant rooms, prioritize room cleaning activities, and ensure timely updates of departing guest room status. Support Housekeeping Management in supervising daily operations, coordinating workflows, and ensuring smooth and efficient department performance. Assist in training, scheduling, coaching, motivating, evaluating, and developing Housekeeping associates while promoting a positive and collaborative work environment. Prepare, distribute, and communicate room assignments and operational updates, ensuring effective shift handovers and continuity of service. Complete and verify operational paperwork and reports accurately and in compliance with company procedures. Act as a key liaison between Housekeeping, Engineering, Front Office, and Laundry departments to ensure effective communication and seamless operations. Develop and maintain positive working relationships across departments, addressing operational concerns professionally and proactively. Document and resolve room discrepancies in collaboration with the Front Office team. Welcome and acknowledge all guests according to company standards, anticipate guest needs, and deliver an exceptional and personalized guest experience. Support the team in handling special requests, VIP arrivals, and operational challenges, ensuring service excellence at all times. Marriott International is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.