Based in Florence, Borgo Lifestyle Group is a collection of luxury lifestyle companies united by craftsmanship, creativity, and a pursuit of excellence. Our portfolio includes Borgo Santo Pietro, a 5-star luxury boutique hotel in Tuscany with two restaurants and a holistic spa; the Michelin-starred Saporium Firenze; Seed to Skin Tuscany, our luxury skincare brand known for its Green Molecular Science approach and found in leading spas and retailers worldwide, our sailing Yacht Satori and PN Homes, specialising in the restoration of historic properties in Italy. Driven by innovation, beauty, and meaningful experiences, Borgo Lifestyle Group continues to grow internationally across hospitality, wellness, design, and luxury living. We are always looking for passionate, talented, and like-minded individuals to join our dynamic team. We are seeking a highly motivated and experienced Doorman to join the dynamic team of Borgo Santo Pietro. The role requires a professional and guest-oriented individual who will create exceptional first and last impressions, ensuring smooth guest arrivals and departures with elegance, discretion, and attentive service. Responsibilities and Duties: Welcome guests warmly upon arrival at the hotel entrance, ensuring an impeccable first impression Manage and supervise guest arrivals and departures at the main gate in a professional and discreet manner Communicate promptly with the Front Office team regarding guest arrivals, departures, and relevant information Verify hotel reservations and restaurant bookings before granting access to the property Provide guests with clear directions and guidance for driving and parking within the hotel grounds Assist guests with information about hotel facilities, services, and outlets Respond efficiently and courteously to guest questions, requests, and last-minute needs Ensure a smooth and pleasant departure experience, being one of the final points of contact for guests leaving the hotel Maintain a polished, attentive, and guest-focused presence at all times Who you are: Passionate about luxury hospitality and exceptional guest service At least 1 year of experience in the role, or a similar customer-facing role is preferred Fluent in English; additional languages is considered a plus Excellent communication and interpersonal skills Highly organized with strong attention to detail