As a FENDI Ambassador the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity. Responsibilities Lead individual sales and achieve performance target and KPI Engage in upselling, cross selling and multiple selling for all product categories Client Management Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the client Store Operations Be able to correctly operate the retail management system for stock transfers, payments, stock inquires and customer database input Store Management Support in maintain the inventory accuracy by properly receive, display and store merchandise according to company guidelines Profile 5-7 years’ experience in Fashion/Luxury Sale Bachelor’s Degree or equivalent is preferred Manages his/ her image standards on a high level Strong selling and communication skills are necessary Excellent relationships skills, self-reliant, friendly and patient Computer skills and Retail management system knowledge Strong knowledge and/or interest for Fashion/Luxury Industry #J-18808-Ljbffr
Client Advisor Palazzo Fendi Roma
FENDI
roma, roma
Pubblicato 16 giorni fa
Segnala lavoro