Join Our Movement and Champion Restaurant Culture At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people‑first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. What You Will Do Onboard/Train TheFork Partners to TheFork Manager, the best ERBs for restaurant booking management out there; Ensure Partners are using the management software on a daily basis, and support them to streamline and improve their service management; Guide our Partners through their digital transformation; Generate interest in Partners by showing them the opportunity to upgrade their ERB; Re‑train Partners on the ERB, and proactively propose a refresh about it when needed; Be watchful for improvement in training techniques; Guarantee an excellent partner experience during the onboarding process; Bring feedback from the field to improve our ERB, in collaboration with our Product Team. You Must Meet These Critical Qualifications At least C2 level of Italian and fluency in English are mandatory; Previous experience in similar roles is appreciated; Experience working with CRM (Salesforce is definitely a plus); Great communication skills; Team player, passionate, open‑minded with a touch of humor; Great stamina and flexibility. What We Offer You An awesome team; A permanent contract (useful in life); Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely); Competitive fixed salary and bonus; Lunch vouchers available for each working day; International teams and a multicultural environment spanning 10 offices across Europe; Highly inclusive working environment; Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel, etc.; Continuous learning and development programs; Free access to the Calm app to help you build resilience wherever you are in your mental health journey; Dedicated parental leave and caregiver leave policies (12 weeks fully paid); Health insurance; Life & Disability Insurance at no cost to the employee; Welfare allowance for school costs, elderly care, babysitting costs, transportation, travel leisure; Amazing offices with dining, coffee points and leisure area; Team building events. Equal Opportunity Employer We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone – regardless of ability, age, socio‑economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law – has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. Fair Recruitment Process TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to Our HR team will review the request and respond accordingly. #J-18808-Ljbffr