Job Summary The Credit Manager plays a critical role in safeguarding and optimizing the company’s financial health. With end-to-end ownership of credit risk management, this role oversees the full credit lifecycle — from customer credit assessment and limit definition to receivables monitoring, collections and dispute resolution — ensuring a balanced approach between commercial growth and cash flow sustainability while minimizing financial risk. Lead a close-knit team, setting direction and nurturing talent to deliver innovative finance projects, with the goal of creating value for the company and contributing sustainably to the Group’s growth. Responsibilities Leading modernization and automation of related financial processes, systems and infrastructures to ensure lean and effective activities Assigning tasks to the credit team in agreement with the accounting department’s goals and overseeing timely collection of payments Creating and keeping records of invoices, bills, and receivables Tracking risk exposure across clients or sectors and reporting early warning signals Developing and improving credit policy Forecasting monthly, quarterly and annual results and creating reports on them Ensuring that all accounts receivable procedures follow legal regulations Qualifications Bachelor’s degree in finance, business administration, or related field Minimum of three years of experience as Credit Manager or supervisor position, or in credit and collection management, preferably in a similar industry, or as finance transformation manager Strong knowledge of credit and collection principles, practices, and regulations Experience with accounting software Excellent analytical, problem‑solving, and decision‑making skills Effective communication, negotiation, and interpersonal skills High level of accuracy, attention to detail, and organizational skills Ability to work under pressure and meet deadlines Proven experience within subscription‑based or recurring service frameworks is a strong plus Fluent in English (C1) Core Values and Soft Skills Growth mindset – see every challenge as an opportunity to grow and embody the soft skills that set us apart, bringing our values to life ENTREPRENEURSHIP – engine that drives us to excel, innovate and challenge ourselves for our and the company's success INNOVATION – star that lights up our path by moving in an environment rich of experiences, knowledge and perspectives INCLUSION – feeling that guides our relationship between individuals, each of a different story and experience Benefits WELLBEING: short working week, no Friday afternoons, welfare plan tailored to needs with many services and benefits for wellbeing FLEXIBILITY: no clock in/out, flexible hybrid work, equipped with necessary tools to be productive and connected remotely DEVELOPMENT AND GROWTH: personalized development programme to build skills and contribute to company’s goals DIVERSITY AND INCLUSIVITY: inclusive environment based on collaboration and respect, leadership focused on trust and talent growth IMPACT: committed to creating shared value for customers, partners and community; focus on sustainability and innovation Place of work: Milan #J-18808-Ljbffr