Your missions Analyse and resolve connectivity issues related to machine onboarding, pairing, and network communication Investigate and support technical incidents reported by after-sales, customer care, and markets Support rollouts of new application versions, machine firmware, and connectivity features in new markets Prepare, update, and maintain service and troubleshooting guides for connected machines Collaborate with development teams on open connectivity issues and constraints Support the Quality Tech Lead in defining test strategies and test plans for connectivity technologies and use cases Contribute to preparation and validation of connectivity-related KPIs Prepare and update chatbot content related to connectivity topics Your profile Experience with connected hardware/devices Experience in communication and connectivity technologies: Cellular IoT, Bluetooth, Wi-Fi Experience with FOTA/OTA update flows for connected embedded devices Experience with device-to-cloud communication using the MQTT protocol Academic background: Bachelor’s or Master’s degree in telecommunications, electronics, computer engineering, or similar English fluent. (Other languages are a plus.) You demonstrate strong analytical and communication skills What we offer An international community, bringing together 110+ different nationalities An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities A robust training system with our internal Academy and 250+ available modules A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.) At Mantu, sustainability is part of everything we do. You’ll have the opportunity to turn your ideas into action and make a tangible impact. Every day, our teams bring our ESG commitments to life, from reducing our footprint to driving positive change within our communities. Through our WeCare Together program, you’ll be empowered to design and lead projects that create real social or environmental impact, with the company’s full support. Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics. #J-18808-Ljbffr