ZIMMERMANN is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, EU, UK the USA and a successful online business. ZIMMERMANN also upholds a well-established wholesale business internationally with an enviable list of major stockists including Net-a-Porter and Saks Fifth Avenue, to name a few. We are currently seeking driven and passionate retail professionals. We have a great opportunity of Store Manager to join our store in Florence. The Store Manager will support in leading the ZIMMERMANN teams to success. Whilst embodying the ZIMMERMANN brand: brining optimism, creativity and sophistication in everything they do. Overall, we are looking for a role model for the team members, to consistently provide leadership and set a standard. Where team members feel inspired to come to work. Key Responsibilities To ensure client satisfaction is achieved by every team member To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge Be focused on excellent performances and results, based on clear KPIs Promote an enjoyable working environment which promotes passion, focus and discipline. Following the recruitment process to be effectively managed in store Oversee the stocktake and make sure the stock coordinators are organised, prepared and conducted in accordance with our P&P Check timesheets are completed To ensure the merchandising, window display and the team’s presentation and wardrobe is done in accordance with our P&P. Skills, Experience and Knowledge Profound experience in a similar leadership role in Firenze (knowledge of customers habits, area...) Excellent organisation skills and high attention to detail Passion for the brand and fashion luxury retail industry Strong communication skills – the ability to interact positively to the team and clients in store Fluent Italian and English This is an opportunity for applicants who strive for excellence in their field. Why work with us? · Bespoke development plans and access to strong mentors and industry leaders · Ongoing Training & Development to grow your career within Zimmermann · Seasonal uniform provided to all team members · Generous Employee Discount and Bonus Structure · Employee Referral Program with the opportunity to earn bonuses for successful placements · Opportunity to progress your career within an Australian global luxury brand, including international opportunities · Work with high-end fashion and alongside fellow passionate and dedicated Zimmermann team members Only short-listed applicants will be contacted. Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.