Position Inside Sales Representative - Protected Category (art. 1 of the law 68/99) Job Description As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. What Will You Do Arrow is looking for an Inside Sales Representative - Protected Category (art. 1 of the law 68/99) to join our Business Support Team in Florence, Italy. This position will be in direct contact with sales teams and will report to the Inside Sales Manager. There is a tremendous chance to develop our business to be even more successful. Responsibilities Proven experience in customer support via telephone and e‑mail Ability to manage estimates and orders efficiently, from inception to invoice Strong collaboration skills to address various supplier-related activities Deep understanding of customer and supplier portfolios Proactive approach to creating potential offerings and supporting customers Diligent follow-up on sales cases and orders through to execution Team player mindset with the ability to collaborate effectively with colleagues across Italy and beyond Qualifications Business proficiency in Italian and English At least 3 years’ experience in sales back‑office or operations preferred Technical or commercial education Advanced knowledge of MS Office (Word, Excel, PowerPoint) Comfortable working both independently and as a team member Proactive, extroverted, self‑sufficient, and flexible Taking responsibility for duties Working under pressure, understanding how details affect the big picture, and showing a positive can‑do attitude Facing challenges, involving continuous changes and ready to step up to demonstrate successful completion of the cases Accuracy is a must in this position Benefits Attractive offer Reliable & trusting employment relationship Cooperative team with flat hierarchies and short ways of communication Professional and personal development in an attractive, growing industry Location IT‑Sesto Fiorentino, Italy (Via Sandro Pertini) Time Type Full time Job Category Sales Arrow is an equal‑opportunity employer. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientations, gender identities, needs and expectations, helping all individuals to make the most of their professional potential. We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories. #J-18808-Ljbffr