OpenText is seeking a Senior Service Manager in Rome, Italy to lead service delivery for enterprise customers. This role involves managing large-scale managed services, ensuring SLA and KPI compliance, and leading global teams. The ideal candidate will have 10-15 years of IT Service Management experience, strong ITIL governance knowledge, and fluency in both Italian and English. You will play a key role in enhancing customer satisfaction and driving service transformation in a collaborative and inclusive environment.#J-18808-Ljbffr
Senior Global It Service Delivery Lead
OPENTEXT
roma, roma
Pubblicato 27 giorni fa
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