MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment. From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change. MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group’s headquarters), Warren (New Jersey, USA), and Chennai (India). MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company. With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines. Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth. In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group’s business. Do you recognize yourself? Then come work with us and be part of MSC’s family! DATABASE SUPPORT SPECIALIST MSC continues to invest and lead the world container market with ships, an extensive container fleet, intermodal and dedicated staff for its customers. The Company’s evolution to its leading brand needs consistency to market, and therefore it is paramount to standardise data, processes and management information. ROLE AND KEY RESPONSIBILITIES Provide 1st and 2nd level support for MSC’s Global SQL Server environment, ensuring stability, performance and continuity of database services Provide front line support for all SQL Server systems, including monitoring system health and performance troubleshooting activities Perform scheduled maintenance activities and support release deployment processes across database environments Assist developers with TSQL scripts and SSIS development tasks, ensuring compliance with internal standards and best practices Develop, implement and support backup/restore, disaster recovery and data replication procedures Assess future database service needs and proactively identify potential improvements and optimization opportunities Participate in all aspects of the lifecycle for database environments, including implementation of requested database code and configuration changes Interact with various IT teams regarding work requests submitted, participate in the creation of new policies, procedures, projects and processes Participate in the 24X7 on-call rotation and provide emergency support for critical systems when required Contribute to the definition, refinement and implementation of database standards and operational best practices Complete ad hoc tasks and projects as required by the Company QUALIFICATION AND EXPERIENCE Bachelor’s Degree or equivalent work experience 2+ years of experience in SQL Server Administration in complex enterprise environments Strong technical knowledge of Microsoft SQL Server 2019 and above, including installation, upgrades, backup and recovery, database maintenance, troubleshooting and performance tuning Strong knowledge of SQL Server running on virtual machines and Azure SQL Server Experience with backup strategies, restore procedures and recovery models Knowledge of High Availability (HA) and Disaster Recovery (DR) solutions for SQL Server Knowledge of SQL Server Replication and SSIS Good knowledge of TSQL scripts Experience working with Windows Server environments and Active Directory Knowledge of PowerShell scripting is considered a plus Experience with GitHub is considered a plus Professional command of English, both written and spoken What we offer We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group. Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees. Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.